Overview
We aim to process and dispatch all orders as quickly as possible.
Order Processing
- Orders are typically processed within 1–2 business days.
- Orders placed on weekends or public holidays will be processed the next business day.
Shipping Timeframes
- Standard shipping: 1–10 business days (depending on location)
- Express shipping: 1–3 business days
Please note that delivery times are estimates and may vary due to carrier delays or peak periods.
| To: | Standard Shipping Delivery Time*: |
| Gold Coast | 1 Business days |
| Brisbane | 1-2 business days |
| Sydney | 1-3 business days |
| Melbourne | 2-3 business days |
| Adelaide | 4-6 business days |
| Perth | 7-10 business days |
| Cairns | 3-5 business days |
| Outer Areas | 4-10 business days |
Shipping Costs
- Shipping costs are calculated at checkout based on your location and selected shipping method.
Tracking
- Once your order has been dispatched, you will receive a tracking number via email so you can monitor your delivery.
Delivery Issues
- Please ensure your shipping address is correct at checkout. We are not responsible for delays or lost parcels due to incorrect addresses.
- If your parcel is delayed, lost, or arrives damaged, please contact us and we will assist you in resolving the issue.
Authority to Leave
- If you select “Authority to Leave,” the parcel may be left in a safe place at your address. Please note that we are not responsible for parcels once they have been delivered.
Need help?
Contact us at {email} for questions related to refunds and returns.